How to Setup Auto-Reply in WhatsApp?
Businesses today are more connected than ever to their customers. WhatsApp for business addresses this market segment and is today used by more than 5 million business users.
WhatsApp Business allows companies to quickly reply to their customers, create labels to categorize their products easily, and are constantly on the lookout for making shopping more user-friendly.
In this blog post, we go a step further and tell you exactly how you can set up the ‘Autoreply ‘ feature in WhatsApp so that your customers can enjoy a seamless experience.
What is the Auto Reply feature in WhatsApp?
Auto Reply was a feature introduced by WhatsApp to enable small businesses to define clear business hours. Auto-reply allows you to send automated messages to your customer when you are not personally available to answer customer queries. This is a useful little feature that enables you to be there for your customers 24*7.
The Auto-Reply feature is not available on your regular WhatsApp account and needs a WhatsApp for business app downloaded to work.
How do I set up auto replies in my WhatsApp account?
You can set up Auto replies in your WhatsApp account in two ways. These are:
1. Using WhatsApp Business
2. Using 007SCRM
Set up Auto Reply using WhatsApp Business
Here is the step-by-step process to set up the “Away” message on WhatsApp Business.
1. Tap the three vertical dots on the top right corner of the screen. From here, click on “Setting.” Then click on “Business Setting.”
2. This will bring up the Messaging tools section, and you can then choose between the “Away Message,” “ Greeting Message,” and “Quick Replies,” among others.
3. Select the “Away message” option and then toggle on the “Send away message” option. Scroll down, and you get the option to edit the Away message that you want to send out to your customers.
4. You can edit this message to your liking.Once you are done editing the message, you need to schedule it next, depending on when you need your messages to be deployed to your customers.
Set up Auto Reply using 007SCRM
007SCRM, control defferent instant messenger accounts in a web, auto-translate, record friends adding quntity…WhatsApp, LINE, Telegram, Zalo, etc, by HiSeven
007SCRM has the following functions
Translation : Auto translate every messages you send or receive into any language.
Friends Quantity Counter : Auto count the adding friends quantity for realizing effact of marketing compaign.
007SARM Auto Reply : Reply preset words automatically, quick reply by 1 click, keywords reply…